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Uber, ADT partner so users can talk to a safety agent during ride
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Uber unveiled live help from an ADT safety agent in a new "safety toolkit" on Tuesday.
"After tapping on the safety shield, riders will see large tiles with all the safety help options available in their area. Our goal is to streamline access to and visibility of our most critical safety features— because in an emergency, every second counts," a company news release says.
For the situations that don't require police, fire or medical assistance, the ride-sharing company partnered with ADT to bring our users the support of an ADT safety expert.
Users nationwide can now get help, via phone or text, from a live safety agent.
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