Pensioners could get £140 off their heating bill – Is your supplier participating?

Martin Lewis discusses Warm Home Discount policies

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Winter is often a very expensive time of year, as the cost of Christmas adds to people’s expenses and the cost of heating a home rises. The Warm Home Discount could help to provide some financial respite for pensioners in the festive period.

Pensioners may be able to get £140 off their winter electricity bill via the Warm Home Discount Scheme.

It could also be possible for people to get the discount on their gas bill instead if their supplier provides them with both gas and electricity.


People who get the Guarantee Credit element of Pension Credit (known as the ‘core group’) qualify for the Warm Home Discount.

The following must also apply to a successful applicant:

  • Their energy supplier is part of the scheme
  • Their name is on the bill (or their partner’s name)

Those who use a pre-pay or pay-as-you-go electricity metre can still qualify.

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Each person’s individual electricity supplier can tell them how they will get the discount if they are deemed to be eligible, which could be in the form of a voucher to top up a metre, for example.

How to apply

The scheme is open now for the ‘core group’, having first opened on October 18, 2021.

People who qualify should receive a letter between October and December 2021 telling them how to get the discount.

It will also inform them if they need to call a helpline before February 28, 2022 to confirm any of their details.

The discount should be applied to an applicant’s bill by March 31, 2022.

Participating energy suppliers

People who are part of the ‘core group’ should be able to get the discount for the winter of 2021 to 2022 if they are with any of the following suppliers:

  • Affect Energy – see Octopus Energy
  • Atlantic – see SSE
  • Boost
  • Bristol Energy
  • British Gas
  • British Gas Evolve (formerly British Gas X)
  • Bulb Energy
  • Co-op Energy – see Octopus Energy
  • E (Gas and Electricity)
  • E.ON
  • E.ON Next
  • Ebico
  • Ecotricity
  • EDF Energy
  • ESB Energy
  • GEUK (Green Energy UK)
  • London Power
  • M&S Energy
  • Nabuh Energy
  • Octopus Energy
  • Outfox the Market
  • OVO
  • Rebel Energy
  • Sainsbury’s Energy
  • Scottish Gas – see British Gas
  • Scottish Hydro – see SSE
  • ScottishPower
  • Shell Energy Retail
  • So Energy
  • Southern Electric – see SSE
  • SSE
  • Swalec – see SSE
  • Together Energy
  • Utilita
  • Utility Warehouse

The following suppliers were originally part of the scheme, but are now no longer trading:

  • Avro Energy
  • Green – ‘core group’ only
  • Igloo Energy – ‘core group’ only
  • People’s Energy
  • Pure Planet
  • Utility Point

What to do if a supplier is no longer trading

People who were with an electricity supplier which stopped trading may still be eligible for the Warm Home Discount.

Ofgem will appoint a new supplier for people impacted.

Those who get the Guarantee Credit element of Pension Credit should receive a letter from the Department for Work and Pensions with more information some time in December.

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