THE STREAMING platform Disney+ has reportedly gone dark for thousands of users paying for the premium service.
Subscribers say they are met with a 403 forbidden error code when trying to access the site.
Thousands of customers are flagging the blackout to Downdetector.
More than half of the reports say the website is failing, while about a quarter of customers can get on the platform but cannot stream video.
Disney+'s official social media accounts have not mentioned or explained the outage.
But a Disney+ representative left a comment in a Downdetector thread:
"Thank you everyone for your patience, I am a Disney plus representative. It does appear that the services are down, may depend on your location. But we are aware and currently working on it."
Read More on Disney
Disneyland Instagram ‘hacked’ as shocking slurs posted to 8MILLION fans
"Serious problems at @DisneyPlus and no update from them. I hope they will be reimbursing their subscribers," one frustrated customer wrote on Twitter.
"Why is disney+ down when i’m trying to watch a movie," another Twitter user added.
According to Downdetector's map, Disney+'s outage is concentrated in larger cities rather than rural areas.
Outage reports peaked at around 12:00PM this afternoon.
Most read in Tech
BREATH OF FRESH AIR
Incredible free electric fan hacks to keep you cool during UK heatwave
BREATH OF FRESH AIR
Heatwave warning for electric fan users – 6 HUGE mistakes to avoid
Apple iPhone 'charge' warning for MILLIONS – tips to improve your battery life
Urgent warning for iPhone and Android users as weather could damage your device
Disney+ platforms all of the Walt Disney Company's intellectual property.
This includes the Disney princess series, the Marvel superhero films, all of the Star Wars content, and more.
Read More On The Sun
I’m a celebrity housekeeper – what my famous clients always want me to do
Action you must take to survive shark attack is revealed by expert Bear Grylls
Disney+ boasts nearly 140million global subscribers, according to Statistica.
The US Sun has reached out to Disney+ for comment.
Source: Read Full Article