Chick-fil-A is testing fully automated delivery with a small army of robots in pilot programs across the country.
Tech company Refraction AI said Tuesday it is working with the famous chicken chain in Austin, Texas, and insulated robots are also being tested in California and Florida, WSB-TV reports
Robots will offer customers "contactless delivery," inspired by the lockdown and distancing mandates of the pandemic.
"We pick up goods from places like restaurants, pharmacies, and grocery stores and bring them directly to your house, enabling faster, cheaper, and safer delivery to meet customer’s growing expectations," Refraction AI boasts on their website. "Contactless delivery means there is zero physical interaction between our guest and a human being once your food leaves the restaurant – with Refraction AI, your delivery is entirely robotic! That means your order isn’t changing hands any more times than absolutely necessary."